Kumbernold Prime, Concrete Citadel

We utilize industry-leading thermoplastics tailored for gaming durability.

• Standard PLA+: A rigid, high-fidelity material derived from renewable resources. It offers excellent surface detail and paint adhesion for general terrain.
• Premium PETG (Upgrade): An industrial-grade polymer offering superior impact strength and thermal resistance. We recommend PETG for models that will be frequently transported or exposed to higher temperatures (e.g., stored in vehicles).

This set is designed for 28mm/32mm heroic scale tabletop wargaming. This ensures compatibility with most popular miniature systems. Note: Each artist has their own vision of scaling, so dimensions may vary slightly between different designers' interpretations of the same scale.

Models are printed at a fine 0.2mm layer height to balance structural integrity with visual fidelity. While FDM technology creates inherent layer lines, we optimize print orientation to minimize artifacts. Surfaces are ready for priming, though some minor sanding may be desired for a showroom finish.

These physical models are manufactured under a verified commercial licensing agreement. We are an authorized merchant for this collection, ensuring full compliance with the designer's terms and conditions regarding reproduction and sale.

All orders are printed to order to minimize waste and ensure quality. Our standard production turnaround is 1–3 business days. During high-volume periods, this timeline may adjust. For urgent timeline estimates, please email admin@stackedprints.com.

Shipping & Delivery

Orders are dispatched domestically via Australia Post or Sendle.

• Standard Delivery: 2–6 Business Days

Coverage & Costs

We ship exclusively within Australia. We offer simple flat-rate pricing:

• Orders under $150: $15.00 Flat Rate
• Orders over $150: FREE Standard Shipping

Tracking credentials are provided via email within 24 hours of dispatch.

Our goods come with guarantees that cannot be excluded under Australian Consumer Law. If a product is faulty, unsafe, or significantly different from the description, you are entitled to a repair, replacement, or refund. We cover return shipping costs for valid warranty claims.

30-Day Change of Mind

We offer a voluntary 30-day return window for unwanted items. Goods must be returned in original, unused condition with proof of purchase.

• Exclusions: Sale items, gift cards, and custom orders are non-returnable unless faulty.
• Cost: Return shipping for change-of-mind requests is the responsibility of the customer.

Refund Processing

Approved refunds are processed to the original payment method within 5 business days of inspection.